Hiring Specialist (Finance)

Are you an excellent communicator with a passion for customer service? Do you enjoy the process of collaboration and working with others? Are you mindful of important details and deadlines? If so, we'd like you to join our dedicated team as a Hiring Specialist.

About the Role:

You will:

• Support hiring managers across Hajoca by posting jobs, initiating pre-employment screenings, and hiring and onboarding new team members into the Hajoca system.
• Serve as a primary point of contact for inquiries from candidates, new hires, and managers assisting them with information about the recruiting, hiring, and onboarding process.
• Work with hiring managers to accurately process new jobs from onset to hire through the Applicant Tracking System in a timely and efficient manner. This includes, but is not limited to:
  
  • Approving job requisitions submitted by hiring managers
  • Posting and sponsoring jobs
  • Initiating pre-employment screening requests, monitoring requests for completion, and reporting results to hiring managers

• • Completing offer letters
  • Submitting new hire forms
  • Monitoring the completion of new hire paperwork, including I-9's.
  • Dispositioning candidates, closing jobs, and sending rejection letters
  • Sending out hiring surveys for each completed hire
• Respond to written and oral inquiries from managers, new hires, and candidates in a professional and accurate manner, addressing questions about the hiring process, recruiting, onboarding, assessments, drug testing, and background testing.

• Resolve all inquiries and issues quickly and accurately, in a professional, sensitive, customer-focused manner in accordance with company policies and procedures.

• Interface with internal and external resources as needed to furnish or obtain information needed for issue resolution.

• Escalate complex issues and cases as needed.

• Coach managers and new hires on how to use self-service technology and make referrals to third-party vendors or other resources as appropriate.

• Develop and maintain professional relationships with hiring managers across the company to support the team's customer service goals.

• Discern opportunities to improve your knowledge base and overall processes.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• Bachelor's degree or the equivalent combination of education, professional training, and/or work experience.
• 2 or more years of experience in customer service or administrative work, preferably in a human resources support center environment.

• Experience working with technical/enterprise applications.

Our ideal candidate will also:

• Be an intermediate user of Microsoft Office products.
• Demonstrate excellent oral and written communication skills and the ability to convey answers, issues, and status changes in a clear, concise, and effective manner.
• Possess excellent interpersonal skills and the ability to work effectively across all levels of the business.
• Be able to exercise professional judgment and assume responsibility for decisions that have impact on people and quality of service.

• Have a strong attention to detail and the ability to meet deadlines.
• Deal with interpersonal conflict and set-back in a mature, problem-solving, solutions-oriented manner.
• Possess a knowledge and understanding of common recruiting, hiring, and onboarding practices.

Hajoca Corporation Job 8161 by eQuest