Supervisor, Clinical Core Laboratory (Finance)

Nemours is seeking a Clinical Core Laboratory Supervisor to join our Nemours Children's Health team in Orlando, Florida.

**$7,500 Sign on Bonus offered (external applicants only)

Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout.

We are seeking a Clinical Laboratory Supervisor for the evening/night shift to lead operations in our core laboratory with a strong emphasis on hematology and hematopathology. This role provides technical and operational oversight of hematology testing, including manual differentials, body fluid analysis, and support for hematopathology workflows, while also managing daily operations across chemistry, coagulation, urinalysis, and specimen processing. The person will also ensure the highest standards of quality, accuracy, and regulatory compliance (CLIA, CAP, and Joint Commission). The ideal candidate combines deep technical expertise in hematology, with the ability to optimize workflows, troubleshoot complex cases, and mentor staff to ensure excellence in testing and interpretation. This leader will drive process improvements, support validation and implementation of new instrumentation, and collaborate closely with pathologists, medical director, and enterprise leadership to enhance patient care and operational efficiency. As a contributing member to daily operations, the ideal candidate will also demonstrate bench proficiency while providing bench coverage, as needed, as a generalist in all areas of the laboratory.

This position is responsible for the oversight of the Clinical Core Laboratory section or work process; this includes all technical, clinical and quality aspects of the work area, and the supervision, development and oversight of staff in the assigned section, or performing the specific work process. The areas supervised include Chemistry, Hematology and Processing/Phlebotomy.

• Ensures the correct performance of tests in the assigned section, supervising staff performing these tests. Ensures that staff have been trained in procedures, including completion of technical training checklists. Reviews the performance of tests in the assigned section including review of daily test performance and reports as needed. Initiates corrective action as needed and performs any necessary follow-up. Communicates the results of these reviews as needed to the Administrative Director, Medical Director or other as appropriate.
• Ensures that technical procedures are written following established guidelines. Reviews procedures according to relevant regulatory guidelines.
• Establishes and monitors section quality control procedures following regulatory guidelines, initiating any corrective action needed and ensuring that documentation is complete. Reviews QC charts, maintenance logs, reports, proficiency testing, etc. and reports this information as needed, maintaining documentation of these for further review and for regulatory inspection.
• Participates in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Works to identify and prevent problems and to establish systems, which enhance the laboratory's ability to provide services in a timely, accurate and cost efficient fashion. Reviews problem reports, recommends actions for improvement, develops strategies for improvement in concert with laboratory administration and monitors the progress of changes.
• Participates in the recruitment of staff, making hiring and promotion recommendations.
• Trains, evaluates and counsels section employees. Reviews section technical staff competency. Also evaluates staff performance according to regulatory guidelines. Initiates retraining for employees as needed. Ensures that staff participate in appropriate continuing education programs, especially those designed to enhance knowledge appropriate to job performance.
• Schedules section employees, ensuring appropriate section coverage, reviewing schedules with others (e.g., shift supervisor, laboratory administration) as needed to ensure that laboratory services are not interrupted. In scheduling, avoids overtime where possible. Rotates section employees to increase staffing flexibility and to maintain staff competency on appropriate section "benches" as needed. Evaluates staff time-off requests in a fair manner, which ensures appropriate staffing levels.
• Selects, implements, maintains technical equipment for section, writing justification for capital equipment, and evaluating cost-benefit of various alternatives, and makes recommendations to laboratory administration.
• Maintains knowledge of section technical requirements, especially regulatory requirements. Maintains laboratory section's readiness for inspections. Informs laboratory administration of compliance problems, makes plans to correct such failures, and carries out these plans as appropriate. Participates in section's inspections, reviewing deficiencies and correcting as needed or assigned.
• Maintains section supply inventory at appropriate levels. Reviews problems related to supplies.
• Follows safety procedures and reviews safety issues as needed. Ensures that staff adhere to safety procedures and that staff receive training or retraining as needed or required. Reports safety concerns to laboratory administration and helps with planning to improve safety of the laboratory.
• Confers with physicians and others regarding tests performed, results reported, appropriate test selection, etc.
• Evaluates test results performed in section. Monitors results reported for compliance with laboratory and hospital regulations, e.g., timeliness, reporting of critical values, adherence to confidentiality policies, etc.
• Evaluates section's referred tests. Makes recommendations about referred testing vendors and reviews with laboratory administration as needed. Makes recommendations about which procedures to bring in-house, including recommendations about scheduling such tests, cost-benefit analysis, equipment recommendations, etc.
• Reviews section's staffing and equipment needs and makes recommendation for laboratory's budget preparation.. Prepares justifications for staff and equipment requests. Reviews personnel staffing levels and plans for changes as needed.
• Maintains appropriate section records, such as QC, maintenance, patient reports, QA/I and other documentation. Ensures that this information is readily retrievable and that section staff know and follow procedures for this documentation.

Job Requirements

• Bachelor's Degree required.
• Minimum of 5+ years experience required.
• State of Florida Laboratory Supervisor License required.
• Nationally recognized certification as a Medical Technologist or equivalent (ASCP or AMT) required.

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About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .