Family Advisory Council Coordinator-Patient experience (Finance)
Nemours Children's Health is seeking part-time Family Advisory Council Coordinator for our Florida location to work out of Orlando, Jacksonville or Pensacola location.
Position Overview
The Family Advisory Council (FAC) Coordinator will be responsible for:
- Recruitment of parent advisors to participate in the Council.
- Follow up on referrals, applications, and interviews of parent advisor candidates.
- Coordinate and facilitate orientation for new parent advisors.
- Meet with providers and divisions to educate on the function of the FAC and encourage referrals.
- Work with Marketing and Communications as well as the Social Media department to increase awareness of the Council and for recruitment purposes.
- Coordinate monthly FAC meetings, develop the agenda, and follow up on items arising from the meetings.
- Attend the weekly FAC planning meetings and follow up on tasks identified during meeting.
- Receive requests for agenda items and discuss with staff to determine appropriateness of the request.
- Create awareness in the Shared Governance structure of the role of the parent advisor.
- Be an advocate for the role of the families in the Family Advisory Council.
- Attend all meetings related to the Family Advisory Council.
- Maintain excellent communication and relationship with Patient Experience and other departments.
- Submit a summary report after each FAC meeting.
- Submit an Annual Report of FAC activities.
Qualifications
- High School Diploma required; Associates Degree or higher preferred
- At least 1 year of relevant experience
- Relevant Experience may be obtained broadly within pediatric healthcare, not necessarily role specific
What We Offer
- Competitive base compensation in the top quartile of the market
- Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
- Comprehensive benefits: health, life, dental, vision
- Mortgage assistance, relocation packages and 403B with employer match, 457 retirement savings plans
- Not-for-profit status; eligibility for Public Service Loan Forgiveness
- For those living and working in Florida, enjoy the benefit of no state income tax.
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .
