Deposit Operations Processing Support Specialist (Finance)
Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members' financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY, and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in the achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.
Centra Credit Union has an exciting opportunity for a full-time Deposit Operations Processing Support Specialist located at our Corporate Headquarters in Columbus, IN. The Deposit Operations Processing Support Specialist is responsible for processing mail payments and payment system files. These systems include Automated Clearing House, Wire Transfers, ATM/Mobile Deposit, Check Processing and electronic payment systems. This position is responsible for assisting with the administration of overdraft services and annual tax reporting corrections. The Processing Support Specialists will assist Team Members with questions related to these payments. This position assists the Processing Manager with projects and ensures procedures and Centra intranet content are current.
The minimum starting wage for this opportunity is $21.29 per hour.
Spanish/English interpreters may be eligible for an interpreting differential.
ESSENTIAL FUNCTIONS:
This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.
- Processes Automated Clearing House files, transaction error resolution, prenotification review and returns, OFAC monitoring, input stop payments, death notification alerts, reclamations, preauthorized payment setup, disputes, and balancing.
- Reviews outgoing wire documentation and verifies all requirements have been completed, OFAC monitoring, reviews and posts incoming wires, notifies suspicious wire group regarding suspect wires involving potential fraud, and end of day balancing.
- Reviews ATM and Mobile deposit items using Check Negotiation procedures. Makes adjustments, manages holds and collaborates with Retail on extended holds and Accounting on balancing issues.
- Processes inclearing files each day to include posting files, resolving exception items, processing check adjustments, foreign items, incoming return check files, online loan payment returns, processing incoming mail and balancing. Collaborates with Accounting on adjustments and Fraud Investigations regarding uncollectable items and fraud trends.
- First point of contact for electronic payment systems. Resolving questions, processes disputes, consults with vendors and Fraud Investigations regarding Member fraud, and manages bill pay monthly scrub file.
- Identifies and assists in the development and rollout of process improvements.
EDUCATION & EXPERIENCE – (Equivalent combination of Education & Experience will be considered.)
- High School Diploma or General Education Diploma (GED)
- A minimum of one year up to three years of similar or related experience, including preparatory experience
Centra is an Equal Opportunity Employer.
Education
Required- High School or Equivalent or better
- 1-3 years related experience or better
- Equivalent combination education & experience or better
Licenses & Certifications
Required- Mobile Device
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
