Field Service Technician (Finance)
Job Posting: Customer Service Field Technician
Location: Elkhart, IN
Company: Leer Group
Employment Type: Full-Time
Are you a mechanically inclined problem-solver who enjoys hands-on work and traveling to different sites? Leer Group, the leading manufacturer of fiberglass and aluminum truck caps and tonneaus, is looking for a Customer Service Field Technician to join our growing team in Elkhart, Indiana.
What You'll Do:
- Install and service fiberglass and aluminum truck caps at customer and dealer locations.
- Lead field service campaigns, supporting fleet customers and custom dealer needs.
- Handle warranty repairs on-site at Leer manufacturing campuses and transportation hubs when not traveling.
- Troubleshoot and resolve issues like latch alignment, weather sealing, and cosmetic defects.
- Educate customers on the proper use and maintenance of Leer products.
- Maintained detailed service records and represented the Leer brand with professionalism.
- 2+ years of field service or automotive installation experience.
- Solid understanding of hand and power tools; experience with fiberglass/aluminum is a bonus.
- Strong communication and customer service skills.
- Ability to work independently, manage schedules, and travel as needed.
- Valid driver's license and clean driving record required.
- Able to lift to 75 pounds.
- Comfortable with bending, climbing, and working in various weather conditions.
- Competitive salary and benefits package.
- Company-provided vehicle, tools, and gear.
- Paid training and opportunities for career growth.
- A collaborative team environment at a trusted name in the industry.
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Required Education: Equivalent Experience
Travel Percentage: 75.0
Travel Required: Yes
Virtual Job: false
