Special Investigations Unit Program Manager (Finance)

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Special Investigation Unit Program Manager that can do a 2-day hybrid approach onsite in one of our Core Service Centers with preference for someone to sit in Farmington Hills. The ideal candidate will also possess the following skill set. 

Summary Statement

Manages the special investigation unit program and vendors to ensure that implementation and execution are carried out in accordance with the specified objectives.  Directs activities concerned with implementation and accomplishment of the program objectives.

Essential Tasks/Major Duties

• Manage special investigation unit's vendor relationships establishing and complying with company contracts, including service level standards, pricing and billing requirements.
• Establish and manage stewardship meetings to effectively manage vendor relationship.
• Develop, maintain, and execute an audit program to monitor vendor performance and identify areas for improvement.
• Ensure compliance with state and other regulatory fraud and SIU reporting and training requirements.
• Collaborate with internal partners to establish and manage service level agreements.
• Evaluate and analyze quality of performance and compliance with vendor program standards and requirements including opportunities for efficiency gains through system operations.
• Provide subject matter expertise on SIU matters as well as potential program enhancements.
• Provide training to internal customers on SIU workflows and best practices.
• Track, publish, and analyze performance metrics to make appropriate recommendations.
• Identify and respond to inquiries regarding fraudulent activity; determine appropriate referral to vendor.
• Coordinate and facilitate activities with law enforcement in response to instances of actionable fraud.
• Recommend to SIU vendor regarding investigative activities and action items.

Knowledge, Skills & Abilities

• Bachelor's degree or equivalent work-related experience.
• 7 years commercial property and casualty insurance claims experience. 
• 4 years SIU experience.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Demonstrated successful ability to work on several projects concurrently.
• Strong analytical and problem-solving skills, including the ability to deal with ambiguity.
• Excellent interpersonal and communication skills with the ability to interact with internal and external customers.
• Ability to function at a high level of effectiveness, flexibility, independence and initiative without daily interaction with management.
• Ability to influence and persuade others.
• Ability to travel up to 10%.

#LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure's employees to perform their job duties may result in discipline up to and including discharge.