Director, Philanthropic Data Management & Analytics (Project Management)
Summary:
- This position will include oversight of multiple foundation and philanthropic activities database management, gift processing, data integration and related processes and procedures.
- It will work with Foundation and school leadership, finance, alumni affairs, donors, and related activity participants throughout the organization.
- Specific responsibilities include design and implement a comprehensive and unified database for all philanthropic activities (both incoming and outgoing funding), develop and be responsible for ongoing reporting on both fundraising activities and goal focused metrics
and outcomes, training of associates on data input and usage, integration of information from and to multiple related databases and philanthropic programs.
Responsibilities:
- Identify best practice database integration opportunities for aligned databases and programs including online giving, YourCause volunteer database, Wisehive scholarship and award distribution program, LinkedIn alumni database programs, and Excel based ADP/Accounts Payable reports. Multiple sources of information for a variety of data offer opportunity for streamlining and developing best practices.
- Establish and execute efficient systems and quality control policies and procedures ensuring the integrity of the Raisers Edge and finance related data in cooperation with finance team and leadership. Establish, coordinate, communicate, maintain, and document policies and procedures that adhere to institutional and federal requirements. Develop systems for evaluating and reporting gift data, perform frequent audits to assure data is accurate and consistent with organizational standards. Works closely with the finance team for month end close and compliance. Establishes new funds, appeals, campaigns, and queries. Prepare detailed record keeping and reports as required.
- Assures that all donations received are recorded, deposited, provided accurate receipts and acknowledgment. Support audit requests and documentation working closely with finance team, support stewardship activities in collaboration with development, department of social responsibility and external relations teams.
- Supports tracking of volunteer hours, programs and participation by university associates, faculty and students including data entry and reporting.
- Develop and produce foundation, departmental and individual metrics reports in support of key performance indicators and goals. These may include financials goals, prospect management/activity reports, stewardship activities, associate engagement as well as other analytical reports as developed and/or assigned.
- Works closely with development, alumni and social responsibility teams on overall strategy, data related activities and outreach programs including regularly scheduled campaigns. Maintains up to date and accurate records with address updates, deduping student, alumni, faculty, and associate records, coordinating direct e-mail campaign lists/coordination.
- Train and develop database capabilities in staff and associates in relation to Raisers Edge and related programs.
- Build relationships crucial to the success of the organization and manage a variety of special projects.
- Work closely and effectively with all departments.
- Prioritize conflicting needs; handle matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Drive efficiency and continuous improvement in all tasks.
- Leverage technology and creative resources to achieve results.
- May perform other duties as assigned.
Qualifications:
- Bachelor's degree required.
- Certified Administrative Professional (CAP) designation preferred.
- Minimum of 5 years' experience managing philanthropic database.
- In depth knowledge of Raiser's Edge.
- Proficient in compliance and legal responsibilities regarding acceptance and acknowledgement of charitable contributions.
- Preferred history of work with confidential and detailed information in a dynamic organization.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Proficiency in Microsoft Office Suite.
- Proficiency in Mac computer.
- Very strong interpersonal skills and the ability to build relationships with stakeholders, both internal and external.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of customer/client service and response.
- Think critically and actively seek opportunities and propose solutions for both short and long-term objectives.
- Proven experience prioritizing responsibilities effectively.
- Ability to manage and maintain issues/information in a highly confidential nature exercising professional tact and diplomacy.
- Ability to multi-task and prioritize; demonstrate excellent organizational skills; follow through and attention to detail.
- Ability to work independently, use initiative, and make substantive decisions quickly.
- Ability to exercise good customer service skills.
- Ability to demonstrate professional written and verbal communication and interpersonal skills.
- Ability to self-direct, self-pace, multi-task, and function well under pressure of deadlines and
- conflicting priorities.
- Ability to work with individuals at all levels of the organization.
- Ability to manage and work effectively in a highly ethnic and culturally diverse student and
- associate community.
- RENXT preferred.
Compensation:
- $123,478.46 - $179,098.46
- Annual Bonus
- Great Benefits Package
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