Manager Owner Support Services (Project Management)

The Team

We are seeking a Manager, Owner Support Services to join the company's U.S. Tower division's Property Management organization. The organization maximizes and protects the value of the real estate portfolio, owns and streamlines relations with property owners, and ensures all properties operate smoothly. Day to day you will manage a team responsible for the intake, triage, and at times, resolution of all property owner inquiries received by the organization. You will manage the team's workloads, priorities, and escalations, ensuring expectations are met, objectives are achieved, and exceptional customer service is provided in each interaction. As a Manager, Owner Support Service you will partner with cross-functional teams that support the Company's real estate interests, measure performance, and drive efficiencies through process improvement and standardization with your team.