Admissions Triage Nurse (Finance)
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Admissions Triage Nurse plays a critical role in accelerating new patient admissions and improving referral conversion by conducting timely and thorough medical records reviews. This position ensures that patients are clinically appropriate for acceptance into U.S. Renal Care (USRC) or Satellite Healthcare (SHC) facilities. The Triage Nurse works closely with the Admissions Team and clinical leaders to support timely decisions and facilitate safe and efficient transitions to dialysis care.
This is a remote role.
Weekly Schedule: Alternates every week between the following shifts:
- Shift A: Monday to Friday, 7:00 AM - 3:30 PM central
- Shift B: Monday to Friday, 10:30 AM - 7:00 PM central
Weekend Coverage: 1-2 Saturdays per month, 8:00 AM - 4:30 PM central
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Review medical records for new dialysis referrals, focusing on identifying high acuity conditions, missing information, and clinical red flags.
- Complete clinical triage documentation within the internal referral management platform, clearly noting referral concerns, comorbidities, and readiness indicators.
- Communicate effectively within the internal referral management application to notify the Admissions Team when a clinical review is complete and chair time can be released.
- Apply clinical judgment to determine whether the patient is suitable for acceptance into a USRC or SHC facility, based on medical history, current status, and dialysis modality.
- Ensure medical record reviews are completed within the target timeframe of 30 minutes per referral.
- Escalate high-risk or unclear referrals to the appropriate clinical or operational leaders for further review.
- Collaborate with Admissions and field staff to support efficient handoffs and strong communication across departments.
- Maintain current knowledge of internal admission criteria, clinical protocols, and dialysis best practices.
- Participate in training, workflow updates, and quality assurance initiatives as needed.
- Perform other duties as assigned.
- Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
- Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
- Regular and reliable attendance is required for the job.
