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Hajoca Corporation

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Showroom Design And Sales Consultant (Finance)



Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a Showroom Design and Sales Consultant.

About the Role:

You will:

  • Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location.
  • Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
  • Provide hospitality and warmly welcome each customer.
  • Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.

  • Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.
  • Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
  • Build and maintain long-term customer relationships, creating referrals and repeat business.

  • Develop and maintain knowledge of product lines and features.
  • Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
  • Use sales reports and sales forecasting tools to meet or exceed established sales targets.

  • Follow-up on leads and generate new business.
  • Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
  • Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

  • Keep showroom clean, neat, current, stocked, and safely displayed.

  • Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

  • 2+ years of experience in plumbing design and sales.

  • Knowledge of products sold in the showroom preferred
  • Experience working with luxury, high end products and customers.
  • Valid driver's license

Our ideal candidate will also:

  • Be knowledgeable of kitchen and bath design trends.

  • Have experience with architectural blueprints and have a strong sense of aesthetics.
  • Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
  • Demonstrate outstanding customer service and verbal/telephone communications skills.
  • Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell.
  • Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

  • Be able to build influential relationships and trust with key vendor partners.
  • Be able to build positive working relationships and inspire teamwork with co-workers.
  • Be able to plan, organize, and multi-task.
  • Be able to learn and operate the computer related systems used to process orders.
  • Read, write, speak and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
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Hajoca Corporation Job 7945 by eQuest

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