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Altria Client Services LLC

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Equipment Specialist (Finance)



Are you seeking an opportunity to use your hands-on technical skills to diagnose and tackle real world problems in a fast-paced manufacturing environment? Then we have an opportunity for you! We are seeking an Equipment Specialist (Operations Support) to join our U.S. Smokeless Tobacco Company (USSTC) team in Richmond, VA. You will be responsible for providing equipment and technical support to manufacturing operations, primarily in our Richmond production facility, assisting in optimization and training efforts, as well as serving as a technical resource for new solutions to meet our business objectives. Specific accountabilities include:
  • Apply specific mechanical and process knowledge to analyze and troubleshoot machinery problems in support of factory maintenance personnel.
  • Serve as the subject matter expert on packaging equipment to support plant operations
  • Apply problem solving techniques to facilitate design improvements for methods, processes, products, systems, documentation, and/or equipment.
  • Assist in developing and recommending spare parts lists for machinery, technical alternatives, and design improvements.
  • Use specialized knowledge of machinery or process to improve the performance of maintenance personnel by providing formal and informal training, writing maintenance alerts, and developing specialized documentation.
  • Assist in the development and execution of test plans and evaluations.
  • Help prepare and maintain project schedules, estimates, and documentation.
  • Participate in technical meetings with OEM's to resolve problems or issues with machinery.
  • Work with approved contractors and vendors to procure and install equipment and/or sub-components for process improvement, equipment repair and/or replacement.
  • Perform all job functions and activities in a safe manner.

Qualifications include:
  • Associates degree in a technical field preferred, with a minimum of 5 years' experience in Field Service Engineering or Technical Support.
  • A minimum of 5 years' experience with packaging and/or labeling equipment required.
  • Strong familiarity with computer equipment and applications such as spreadsheets, databases, word processors, and computerized maintenance management systems.
  • Familiarity with common test, measurement and diagnostic equipment.
  • Ability to troubleshoot high speed, PLC and servo based packaging equipment
  • Able to bend, crawl and climb to inspect equipment.
  • Must be willing to work backshift and/or weekend schedule as needed.

In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our deferred profit sharing and incentive compensation programs as well as a relocation assistance and educational assistance packages. # Apply
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