Information Technology Site Administrator (Information Technology)

Duties/Responsibilities:

Collaborate with business leaders to investigate and determine specific technology requirements, identify and evaluate solutions, and then make recommendations.
Analyze and design specific technology solutions to meet requirements and develop corresponding documentation.
Document system workflows and IT procedures.
Assess and debug systems for compatibility with modern technology solutions and procedures in coordination with the applicable vendors and business process owners.
Prepare, document, and integrate updates, modifications, and improvements to existing systems.
Provide ongoing user training and respond to user questions on existing applications, helping to resolve user-identified problems or to identify and correct errors or bottlenecks with specific business processes or system flows.
Conduct periodic follow-ups to validate successful implementation of programs.
Work with software vendors as needed to resolve user problems and software bugs.
Provide accurate time estimates for technology projects.
Manage and execute technological initiatives to ensure on time completion within specified business requirements.
Function as a backup to the STL IT staff when needed.
Provide regular technology status updates to the support manager.
Keep factory and distribution center business leaders informed by providing regular communications.
Assist in the development and maintenance of technology standards.
Promote operational resiliency and system availability by implementing IT best practices.
Strive to meet or exceed SLAs on helpdesk and project tasks.
Maintain an accurate inventory of hardware and software assets.
Assist with the evaluation, integration, and support of industrial control systems.
Other related duties as required.