Business Office Manager - PT (Personal Services)

Join Our Team as a Business Office Manager!
Are you a detail-driven financial professional who thrives in a mission-focused environment? Marycrest Assisted Living, a skilled nursing facility committed to excellence in resident care, is seeking a Business Office Manager to oversee our daily financial operations. If you have a strong background in Medicaid and private pay billing, love numbers, and enjoy being a key part of a collaborative leadership team--we want to hear from you!
At Marycrest Assisted Living, we're all about making lives better--whether it's for our residents, families, or the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day.
Now, let's talk about YOU and why you'll love this role:
What You'll Do (AKA: Your Superpowers)
Own the Business Office Functions:
· Manage billing for Medicaid, Medicare, private pay, and third-party insurance.
· Ensure accurate and timely processing of accounts receivable and accounts payable.
· Complete and reconcile petty cash transactions and bank deposits.
Maintain Financial Records with Precision:
· Prepare and maintain accurate resident billing statements and respond to billing inquiries.
· Ensure compliance with all state, federal, and company financial policies and procedures.
· Track and follow up on outstanding balances and collections in coordination with the central billing office (as applicable).
Be a Key Member of the Leadership Team:
· Collaborate with the Executive Director and department heads on budgeting and financial planning.
· Provide financial reports, updates, and insight to support informed decision-making.
· Maintain resident trust accounts and ensure timely disbursements and documentation.
Support Residents & Families with Compassion:
· Communicate regularly with residents and family members about financial matters with clarity and professionalism.
· Assist families in understanding the Medicaid process and required documentation.
· Maintain confidentiality and ensure a smooth, supportive experience for those navigating payment and insurance processes.
What You Bring to the Table (Besides a Calculator)
Education & Experience:
· High school diploma or equivalent required; associate or bachelor's degree in accounting, business, or healthcare administration preferred.
· 2+ years of business office experience in a skilled nursing facility or similar healthcare setting required.
Core Skills:
· Proficiency in Medicaid and private pay billing.
· Experience with accounts receivable, accounts payable, bank transactions, and petty cash reconciliation.
· Strong organizational and time management skills.
· Familiarity with electronic billing systems and financial software (e.g., PointClickCare, MatrixCare, QuickBooks, etc.).
Professional Traits:
· High level of accuracy, accountability, and discretion.
· Excellent communication and customer service skills.
· Ability to work independently and as part of a leadership team.
Perks & Benefits (Because You Deserve It!)
· Competitive salary based on experience
· Paid time off & flexible scheduling
· Health, dental & vision insurance for qualifying team members
· Opportunities for ongoing training & advancement
· A supportive, mission-driven team that appreciates your expertise every day
Join Our Team - Here's How the Process Works:
1. Apply Online: Submit your resume and tell us about your background.
2. Screening: A recruiter will reach out within 24-48 hours if your experience aligns with the role.
3. First Interview: Meet with leadership to discuss your experience and the role in more detail.
4. Skills Assessment: You may complete a brief task to demonstrate your knowledge of billing and reconciliation practices.
5. Final Interview: Connect with key members of the team and ask any final questions.
6. The Decision: If it's a match, we'll extend an offer and get you started!
Marycrest Assisted Living is an Equal Opportunity Employer.