Image Review Specialist (Finance)
TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Image Review Specialist to join our Toll By Plate team based in Harrisburg, Pennsylvania.
Job Summary: This position is responsible for reducing the loss of revenue by reviewing all voided images for accuracy. TBP Image Review Specialist will re-identify any images possible or change the void disposition if the incorrect one was used. TBP Image Review Specialist is responsible for identifying any camera/lane issues, OCR issues, and any training needs that CSRs may have when it comes to image review. TBP Image Review Specialist tracks voids and prepare a camera void report daily using Microsoft Excel. TBP Image Review Specialist reviews and corrects Unknown By DMV and Canadian Do Not Pursue images, as well as processes regular image identifications and approvals.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Review voided images.
- Identify lane/camera issues, CSR issues, and OCR issues.
- Prepare and provide camera void report daily to the PTC and Lane Group.
- Use Microsoft Excel daily for tracking and reporting.
- Review Unknown By DMV and Canadian Do Not Pursue images.
- Direct urgent and sensitive issues to the TBP Manager.
- Assist management with any additional needs.
- Assist other Image Review Specialists or Leads as needed.
General Job Requirements:
- This is a full-time position: Monday through Friday.
- Regular and predictable attendance is an essential function of this job.
Required Skills and Experience:
- Excellent interpersonal and communication skills, including the ability to communicate information and ideas to an individual or in a large group setting.
- Able to pay attention to details.
- Ability to work with both speed and efficiency.
- Self-motivated and goal oriented.
- Analytical and able to identify patterns.
- Possesses basic skills in Microsoft Excel and Word.
- Active listener.
- Reliable and team oriented.
Desired Skills:
- Ability to manage multiple priorities, and easily adapt to change.
- Look for ways to improve effectiveness by implementing new ideas and more efficient approaches.
- Work on projects as an individual or part of a team.
- Ability to work independently with minimal supervision.
Education: High school diploma or general education degree (GED) required. College degree preferred.
