Senior Sales Manager (Finance)

Job Description Summary

The Senior Sales Manager is responsible for driving revenue growth, building and maintaining strong client relationships, and strategically positioning the hotel within target markets. This role requires a highly motivated hospitality professional with proven sales expertise, exceptional communication skills, and a deep understanding of the Corporate and Association market segments.

Job Description

Key Responsibilities

• Develop and execute strategic sales plans to achieve individual and team revenue goals across all market segments.
• Cultivate and maintain strong client relationships with top accounts, travel partners, meeting planners, and event organizers.
• Identify and pursue new business opportunities through proactive prospecting, networking, and industry events.
• Conduct site inspections, client entertainment, and sales presentations to showcase the hotel's unique luxury offerings.
• Collaborate closely with revenue management, marketing, catering, and operations teams to maximize profitability and ensure seamless guest experiences.
• Negotiate contracts, ensuring alignment with hotel revenue strategies and profitability objectives.
• Monitor market trends, competitor activity, and industry developments to adapt sales strategies accordingly.
• Accurately prepare reports, forecasts, and performance analyses for leadership review.
• Achieve targeted revenue, prospecting and site goals.

Qualifications

• Bachelor's degree in Hospitality Management, Business, or related field preferred.
• Minimum 5 years of sales experience in a hotel with at least 10,000 sq. ft. of meeting space.
• Deep understanding of Corporate and Association group markets.
• Exceptional negotiation, communication, and presentation skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in sales systems (e.g., Delphi.fdc) and Microsoft Office Suite.
• Professional presence and ability to represent the hotel brand with authenticity and integrity.

Core Competencies

• Results-driven with a proactive, entrepreneurial mindset.
• Relationship-focused with a strong customer-service orientation.
• Strategic thinker who can balance short-term wins with long-term growth.
• Collaborative team player with leadership qualities.

The ideal candidate is an excellent communicator both within the hotel and with an outside clientele.

Work Environment

This position works in an office environment.

Must have reliable transportation in order to make sales calls and attend events.

Physical Demands

• Standing/sitting for extended periods of time and moving about the hotel.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Expected Hours of Work

• Ten-to-twelve-hour shifts are sometimes required.
• Must be flexible to attend Tradeshows and or client entertainment events that require travel.

Leading with Passion:

• Utilize and collaborate with resources across different departments and corporate offices.
• Lead by example and operate with integrity and respect.
• Inspire your coworkers to embrace and demonstrate Sonesta's core values and the guest service standards.

OUR MISSION

To WOW EVERY Guest, Team member, Partner and Community in which we operate by delivering quality, value and amazing hospitality.

DO THE RIGHT THING!

Living our culture of caring is central to the Sonesta way. Respect and care for all is practiced daily. Prioritizing new ideas, beliefs and background is how we create deep connections with each other.

CORE VALUES :

Treat Each Other with Respect: Seek to understand other points of view.

Commit: Actively participate, bring other along.

Be Authentic: Genuine and sincere.

Communicate Openly, Honestly and Clearly: Direct communication and feedback is offered.

GO BEYOND!

We are passionate about exceeding expectations - for our guest, our employees, and our owners. We are persistent and resilient, and constantly seek new and creative ways to succeed and win.

CORE VALUES :

Exceed Expectations: Drive for results.

Hold Yourself and others Accountable: Set clear expectations, observe deadlines.

Continuously Improve: Evaluate, take time to reflect and be open to new ideas.

Dig Deeper: Be relentless, ingenious and focused.

G.U.E.S.T. are the Sonesta People Standards

Greet or welcome everyone, warmly with a smile, including children.

Use eye and ear contact and guest's name during interactions.

Establish/anticipate needs; be knowledgeable about hotel area; offer services with enthusiasm and commitment.

Solve and own all requests/complaints and follow up to completion.

Thank everyone, establish an interest in guest's satisfaction, invite to return or offer further services.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.