PM Host / Hostess - New Concept Restaurant - Hilton Tampa Downtown (Finance)
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
§ Greet guests warmly and professionally upon arrival.
§ Manage reservations and waitlist using OpenTable or designated system.
§ Maintain accurate seating chart to balance server sections.
§ Escort guests to tables and present menus promptly.
§ Update OpenTable in real time for walk-ins, no-shows, and table status.
§ Communicate with service team to ensure smooth table turns and guest flow.
§ Answer phones and reservations, hours, and menus.
§ Monitor lobby and guest wait times, keeping guests informed.
§ Complete opening/closing side work, including menus and podium setup.
§ Maintain cleanliness of host stand and entry area; handle guest concerns or special requests professionally.
What are we looking for?
We are seeking a professional host/hostess who is excited to be part of the Che Vita opening team. The ideal candidate is warm, polished, and proactive, with a welcoming presence and a "make it happen" attitude.
Candidates should have 1-2 years of experience in a host or front desk role, ideally in an upscale or Italian restaurant setting. Familiarity with OpenTable or similar reservation platforms is preferred. A strong sense of hospitality, attention to detail, and the ability to manage flow during busy service are essential - helping to create seamless and memorable Che Vita Experiences from the moment our guests walk through the door.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
